Privacy Notice Disclosure

Last Updated: May 5, 2023

Great American Insurance Group (“Great American”) respects your privacy, and we strive to be transparent in how we may collect and use your information. This Privacy Notice Disclosure (“Privacy Disclosure”) describes how Great American collects, uses, discloses, and protects your personal information.

1. Scope

This Privacy Disclosure applies to all personal information Great American receives or collects from you and from other sources about you during the course of our relationships, including personal information we receive or collect when you visit our website (www.greatamericaninsurancegroup.com, www.greatamericancrop.com, www.getpomi.com, www.gamcustom.com, www.policysweet.com). This Privacy Notice Disclosure does not apply to employees, contractors, or job applicants.

For purposes of this Privacy Disclosure, “Great American”, “we”, and “us” means the Great American property and casualty insurance companies and operations.

2. Personal Information We Collect

Categories of Personal Information We Collect

Great American offers and administers a variety of insurance products and services. Depending on our relationship with you—policyholder, insured, claimant, producer (including brokers, agents, and advisors), business partner, vendor or other person or entity— we may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“personal information”). We may collect the following categories of your personal information:

3. Sources of Personal Information

We may obtain the following categories of personal information from the following categories of sources:

4. Uses and Disclosures of Personal Information

Business or Commercial Uses of Personal Information

We may use all of the categories of personal information for the following commercial or business purposes:

5. Third Parties with Whom Personal Information is Disclosed

We may disclose the following consumers’ personal information to the following categories of third parties:

6. Data Retention and Information Security

Great American retains your personal information for at least as long as is reasonable or necessary to fulfill the purposes for which the data was collected, meet its business requirements, and comply with all applicable laws and regulations.

Great American is committed to protecting your personal information and has implemented physical, procedural, organizational, and technical safeguards, consistent with applicable law, intended to prevent loss, misuse, unauthorized access, disclosure, or modification of personal information under our control.

7. International Operations and Data Transfers

In connection with the purposes described above, Great American may transfer personal information to persons and organizations that are located in other countries. Where permitted by applicable law, by providing your personal information to Great American, you understand and consent to the collection, use, processing, disclosure, and transfer of such information in the United States of America (“U.S.”) and other countries, which may not offer the same level of data protection as the country where you reside. Please note that information collected through the use of this website and any communication you send to the contact information provided below will be sent to the U.S.

8. Other Great American Notices of Privacy and Information Practices

The federal Gramm-Leach-Bliley Act and a variety of U.S. state privacy laws require Great American to provide a notice of privacy and insurance information practices to certain U.S. consumers who obtain an insurance product or service for personal, household, or family use. That notice provides additional information regarding Great American’s privacy practices and is available here:

• Great American Insurance Group Privacy Notice and Notice of Insurance Information Practices

9. Exclusions From This Privacy Policy

Great American Affiliates

Great American conducts business in the United States and internationally through subsidiaries, affiliates, and international divisions (“Affiliates”), which may have their own privacy policies. If you visit the website of, have a relationship with, or otherwise provide personal information to any Great American Affiliate listed below, please review that Affiliate’s privacy policy for information about how that Affiliate collects, uses, and discloses your personal information.

U.S. Affiliates:

• ABA Insurance Services: https://www.abais.com/
• Mid-Continent Group: https://www.mcg-ins.com/
• National Interstate: https://www.nationalinterstate.com/
• Republic Indemnity: https://www.republicindemnity.com/
• Summit: https://www.summitholdings.com/
• Vanliner: https://www.vanliner.com/

Mexican Affiliates:

• El Aguila, Campania de Seguros, S.A. de C.V.: https://www.elaguila.com.mx/
• Great American Division Danos Mexico: https://www.greatamericaninsurancegroup.com/docs/default-source/division-danos-mexico/aviso-de-privacidad.pdf

European Affiliates:

• Great American International
• Great American International Insurance DAC: http://www.gaiil.com/
• Great American Specialty & Affinity Limited: http://www.greatamericanspecialtyaffinity.com/
• Lease & Loan Insurance Services: https://www.llisl.com/en/

Other Exclusions

This Privacy Policy does not apply to information Great American receives and maintains about its job applicants, employees, or independent contractors. Great American’s Privacy Notice for job applicants, employees, contractors and their emergency contacts can be accessed here.

Great American’s website is intended for individuals who are over the age of eighteen (18). We do not knowingly collect personal information through our website from children under the age of eighteen (18) and ask that they do not provide us with personal information through the website.

Although our website may contain links to third-party websites, this Privacy Policy does not apply to those third-party websites. You should review the privacy policies associated with those third-party websites to understand their privacy practices.

10. Your Rights with Respect to Your Personal Information

Great American strives to ensure the information we have is accurate and up-to-date. Please notify us if you believe an error has been made in the accuracy of the information Great American has about you, and we will correct it upon confirmation of the error and receipt of the correct information.

In addition, you may have additional rights with respect to your personal information, depending on the laws of your jurisdiction. For example, European Union residents may have a right of access, rectification, erasure, and/or portability of their personal information, as well as the right to object to certain processing activities by Great American. Singapore residents may have the right to access the personal information that is the possession or control of GAIG, as well as the ways in which such personal information has been or may have been used or disclosed by Great American in the preceding 12 months. California Residents should refer to Section 11 to understand their rights under California law and how they may exercise those rights.

If you wish to exercise one or more of your rights with respect to your personal information, please contact Great American using the information provided in Section 12: Questions and Contact Information below. Please understand that to protect your privacy and security, we will need to take reasonable steps to verify your identity before we can respond or comply with any request relating to personal information. Great American will respond to your request as soon as practicable, but in any event within the legally required time.

11. For California Residents: Your Privacy Rights

The California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA) and its implementing regulations (collectively, the CCPA), provides California residents specific rights regarding the processing of their personal information. This section describes your CCPA rights and explains how to exercise those rights and how to make a verifiable request.

Right to Know and Access Your Information

You have the right to request that we disclose to you:

1. the categories of personal information we have collected about you;
2. the categories of sources from which we collect your personal information;
3. the business or commercial purposes for collecting or disclosing your personal information;
4. the categories of third parties to whom we disclose your personal information;
5. the categories of personal information we have disclosed about you for a business purpose; and
6. the specific pieces of personal information we have collected about you.

To request any of these disclosures, you or someone legally authorized to act on your behalf (“authorized agent”), can reach out to us directly by telephone or submit a request form. Both are provided in Section 12: Questions and Contact Information below

Right to Correct

You have the right to request that we correct any inaccurate personal information we maintain about you. To request a correction of your inaccurate personal information, you or someone legally authorized to act on your behalf (“authorized agent”), can reach out to us directly by telephone or submit a request form. Both are provided in Section 12: Questions and Contact Information below.

Right to Request Deletion

You have the right to request that we delete your personal information. To make a deletion request, you or your authorized agent, can reach out to us directly by telephone or submit a request form. Both are provided in Section 12: Questions and Contact Information below.

You should be aware, however, that California law allows us to retain your personal information under certain conditions, even if you have asked us to delete it. We, therefore, may deny your deletion request if, for example, retaining the information is necessary for us or our service provider(s), including, but not limited to, for any of the following reasons:

1. to complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
2. help to ensure security and integrity to the extent the use of the personal information is reasonably necessary and proportionate for those purposes; or
3. to comply with a legal obligation.

We will promptly consider all deletion requests. In addition, we will notify you of any denial of your deletion request and the reason for such denial.

Right to Opt-Out of Sale or Sharing Personal Information

You have the right to opt-out of the sale of your personal information. You also have the right to opt-out of the sharing of your personal information for cross-context behavioral advertising purposes.

To enhance the user’s experience with GAIG’s website and advertising materials, GAIG may use third-party cookies, pixels, or other technologies (“Cookies”) where the user’s identifiers and internet activities are shared with and sold to third-party marketing and analytics companies, as those terms are defined under the CCPA (“share” or “sell”). You may opt-out of the sale and sharing of such personal information. GAIG’s Cookie Policy provides information on how to opt-out of the use of Cookies. The Cookie Policy can be accessed here.

GAIG does not sell or share sensitive personal information, nor do we have actual knowledge that personal information of consumers under the age of 16 is shared or sold.

Right to No Retaliation Following Opt-Out or Exercise of Other Rights

We will not discriminate against you because you have chosen to exercise any of your privacy rights described above.

12. Questions and Contact Information

If you have any questions about the Privacy Policy or wish to exercise any legal rights with respect to your personal information, you may reach us by clicking the “Contact Us” button at the top of our website, or by using the contact information as follows:

U.S. Operations

Canadian Branch

Singapore Branch

California residents, you or someone legally authorized to act on your behalf (“authorized agent”) can exercise your rights by:

1. calling us at 1-866-723-3149 or
2. completing this form

Only you, or your authorized agent, may make a request related to your personal information. You also may make a request on behalf of your minor child.

We cannot respond to your request or provide you with personal information if we cannot (i) verify your identity or authority to make the request, and (ii) confirm the personal information relates to you. To make a verifiable request, you must:

1. provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information or that you are the person authorized to make the request. If you are an authorized agent, you also will be required to provide proof that you are authorized to make the request, such as by providing a copy of the written permission from the person on whose behalf you are making the request; and
2. describe your request with sufficient detail that allows us to properly understand, evaluate, and respond.

We will only use personal information you provide to verify your identity or authority to make the request. Making a verifiable request does not require you to create an account with us.

13. Changes to this Privacy Disclosure

This Privacy Disclosure may be changed from time to time. We will post any changes on our website (www.gaig.com/privacy). The date noted on the Privacy Disclosure indicates when it was last revised.