Great American Environmental’s Response & React Program (R&R) – Success Stories

Accidents happen! When a chemical or fuel spill occurs, you need to take immediate action. The logistics and regulatory burdens to clean up a spill can be broad, complicated and overwhelming.

Great American Environmental Division’s Response & React Program (R&R) is specifically designed to help policyholders quickly and efficiently navigate the response plan from the moment a spill occurs to the final site approval. Having a response program in place assures peace of mind during critical situations, allowing your clients to prepare to take immediate action.

The following success story demonstrates how our R&R Program can enables businesses to effectively and efficiently manage emergency spill risks that may threaten their financial security.

• A manufacturing facility was performing routine ink production. During the pigment dispersion stage, a large amount of ink was released when the three-roll mill malfunctioned. The contaminated spill migrated from the manufacturer’s property into a retention pond. Luckily, the manufacturing facility was insured by Great American Environmental Division and had full access to its 24-hour Response & React Program – a network of over 1,000 prequalified environmental professionals who help coordinate and manage a rapid and cost effective response to emergency spills. Due to the efficient and expert remediation efforts, the spill was controlled and minimum expenses were incurred.
• A road contractor was performing routine line painting along an interstate highway, when suddenly, the contractor’s truck was struck by another vehicle and overturned. As a result, the contents of the tank leaked onto the roadway, down a nearby embankment and into a waterfowl conservation area. The local fire department immediately responded. The insured, working with their Great American claims professional, immediately called the 24-hour Response & React Program. Environmental remediation professionals were dispatched to the site quickly and as a result, gained the confidence and support of both local and state environmental regulators. The team was able to contain and complete the cleanup of the spill in a cost efficient and timely manner.

Contact your underwriter to learn more about how our R&R Program could help your clients in a critical clean-up situation!

 

Greg Kelder , Divisional Senior Vice President and Manager, Director of Claims
Great American Environmental Division

Greg Kelder is a Divisional Senior Vice President with Great American Environmental and serves as Head of Claims. With more than 28 years of environmental claim experience, he has developed particular business acumen in matters related to emerging environmental risks, as well as broader challenges related to pollution, regulation, water policy and sustainability. After earning his law degree, he obtained his Master’s in Environmental Science and Policy. Greg brings specialized environmental claim support and training to our division and is based out of the Exton, Pennsylvania office.