Our In-House Claims Center

Equipment-claim experts ready to assist

We expedite the claim process whenever possible, understanding that it is important to get your customer’s business up and running quickly.

Vendor relations are a key component of handling equipment claims efficiently, and our Claims Center is integrated with most equipment vendor channels to facilitate quick service and payment, expediting the process.

How to report a claim

Before reporting your claim, please be sure the following information is easily accessible:

  • date of loss
  • loss location
  • facts of loss
  • equipment description including make, model and serial number
  • photos of the equipment and damage (if available)
  • lease or contract number
  • police/fire report- physical copy or report number (if applicable)

Report damage or loss to covered equipment here:

Report a Claim  

Or contact our Claims Center:

Toll-free: 800-833-3549
Email: NewClaims@gaig.com
Fax: 888-719-4793