The Rise of AI in Social Engineering: What You Need to Know

A figure in a suit with an obscured face makes a fist labeled ‘Social engineering.’ Surrounding hexagons show techniques like phishing, pretexting, baiting, and more, against a blue digital matrix background

The Evolution of Social Engineering: From Ancient Deception to AI-Driven Threats

Social engineering, an age-old practice, has evolved with technology, posing significant cybersecurity threats.  It is a significant threat in the cybersecurity landscape involving bad actors. They use the art of deception to exploit human psychology to gain unauthorized access to information or systems. With artificial intelligence (AI), the dynamics of social engineering schemes are becoming more sophisticated, presenting new challenges to risk management professionals.

Social Engineering Tactics

Traditionally, social engineering relies on manipulating trust, exploiting fear, and creating a sense of urgency to deceive victims. Techniques include phishing, pretexting, baiting and tailgating, which often involve impersonation and psychological manipulation to extract sensitive information or induce actions that compromise security. Businesses are only one click away from compromise and it’s important to maintain proper safeguards, because people are the weakest link in the security chain.

AI-Enhanced Social Engineering: A New Era of Cyber Threats

The integration of AI into social engineering marks a significant shift. AI can enhance the effectiveness of attacks by generating convincing phishing emails, conducting advanced reconnaissance, and simulating human-like interactions. For example, AI can improve the grammar and spelling of phishing emails which eliminates many of the more traditional red flags causing emails to appear more legitimate1.

Emerging Threats: Deepfakes and AI-Powered Attacks

AI advancements have led to the creation of deepfakes and synthetic identities, which include deep learning techniques to create synthetic media of speech and audio used to impersonate individuals more convincingly. This technology enables attackers to engage in very sophisticated social engineering schemes, that appear to be real but are fake virtual identities.

Navigating the AI-Enhanced Landscape of Social Engineering: Proactive Defense Strategies for Businesses

Social Engineering schemes, now enhanced by AI, continue to threaten businesses worldwide and are anticipated to be even greater and more challenging to detect. While AI aids attackers, it also provides robust defense tools. It’s imperative for organizations to stay informed about cybersecurity best practices and adapt internal security measures to mitigate risk. Be cautious with unsolicited communications and report suspicious activity promptly. Proactive measures like training for employees and the implementation of multi-factor authentication are crucial to mitigate risks.

Your Partner in Crime®

Since 1995 we’ve been insuring clients from crime related losses. We have a depth of experience in both underwriting and claims that is unmatched in the marketplace. Discover how our specialization and expertise provide the advantage to address your unique needs.

Learn More