Loving “IT”: See How Amy Bergman Landed an Insurance Career

For Amy Bergman of our Property & Casualty IT Services team, it was “a fair to remember” seven years ago that started her career in the insurance industry. See how Amy landed her first professional job why she’s loving “IT.”

Describe your background and your career path in insurance.

I attended Ohio University, where I began pursuing an accounting degree. After three years, I realized that I didn’t enjoy accounting enough to make it a career and ultimately decided to double major in Marketing and Management Information Systems. After graduation, I moved back to my hometown of Cincinnati in search of a job. Unsure of my technical knowledge to land a job in IT, I took the chance and attended a career fair hosted by Great American IT Services. I met several IT leaders, who were all so encouraging about me pursuing a career in IT. A couple weeks later, I started with the company.

What is your current role and responsibilities in P&C IT?

I am a Business Analyst and Scrum Master for the development team working on our core Agent Portal and Insured Portal applications. My responsibilities include prioritizing requested system enhancements with stakeholders, coordinating releases of new functionality, and mitigating risks and blockers that threaten delivery. I also collaborate with business partners to provide continuous improvements and set up departments to use the Agent Portal.

What do you like most about working in insurance and Great American?

Having studied accounting in college, I initially was interested in working in the financial services industry. Since being at Great American, I’ve discovered how great it is working in insurance. Multi-dimensional industries, like insurance, offer many opportunities and room for growth. I’ve been able to learn from experts in underwriting, claims, rating, legal, marketing, design and billing while working with multiple businesses and several different applications.

An advantage of working at Great American is being able to work with people of all levels of experience and knowledge. I enjoy working with employees who have been here for many years, as well as those newer to the company. Each bring different perspectives to the table.

What advice would you give to someone who is considering a career in insurance?

Be open to new opportunities. The insurance industry offers a variety of jobs that cater to many skill sets. If you are unsure of a career to pursue, attend a career fair to meet representatives from multiple areas of a company. Also, use your current network to find people you can talk to about why they work in the insurance industry.

Interested in learning more about a career at Great American? Visit our careers page to view current opportunities and to hear from our employees.