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Introducing ClaimStartNow

Simplify Claims Reporting with ClaimStartNow

ClaimStartNow is now available to you to use! ClaimStartNow is just another tool in the toolbox as it allows you to report your Property, Inland Marine and Cargo claims virtually anywhere 24/7.

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Benefits of using ClaimStartNow:

  1. Convenience
    • A quick and easy process that can be done from wherever best suits your needs. This mobile friendly tool allows you to report the claim on-the-go, and eliminates the need to make phone calls and wait on hold to speak with a representative.
    • The claim reporter can include any files, photos, or videos that are relevant to the claim so that they are immediately available to the adjuster along with the information that is reported.
  2. Timeliness
    • Allows for immediate notification to Great American and helps ensure a timely response and investigation of the claim.
  3. Accuracy
    • Provides instructions and prompts through the reporting process. This can help ensure that all relevant information is provided accurately and completely, reducing the risk of errors or omissions that could delay the claim process.
  4. Documentation
    • Generates confirmation and reference numbers, which serves as proof that the claim was reported. The claim reporter can keep this information for their records which may be useful in the event of disputes or questions regarding the claim. In most instances, reporting via ClaimStartNow will even provide a claim number immediately upon confirmation.
    • The confirmation will also include a summarized report of the information that was submitted.
  5. Efficiency
    • Online claim reporting allows for automatic routing and tracking of claims, which can help expedite the claims process and reduce the time it takes to resolve the claim. 

If you would like to email or call it in, those options are still available.

If you have any questions, please contact your Property & Inland Marine underwriter or claims representative for assistance.

Get Started Today!