Services

• Dedicated Account Manager: Your single point of contact helps you set program milestones, perform evaluation audits, and implement tune-ups to maximize your insurance program’s performance.
• Personalized Training: Available through your Account Manager, onsite training is provided to your existing and new customer service representatives who need training on an insurance program.
• Fast-Response Claim Resolution: One of our hallmark services for you and your customers, our experienced claims team works to minimize business disruption due to equipment repair or replacement.
• Technology-Driven Programs: We continually invest in maximizing technology-driven processes, systems, and client applications to help it easier for clients to do business.
• Easy Internet and Phone Access: Client applications provide 24/7 viewing of your customers insurance status, and a dedicated direct phone line gives you and your customer’s quick access to personal service.
• Call Center Support: High-quality call center assistance, including French bi-lingual support, is included with many insurance programs.
• Flexible, Customized Invoicing: Several payment methods and schedules are available for billing and collecting from your customers, depending on your business parameters.
• Marketing Support: Available at no additional charge, we can assist in the development of marketing materials that promote your Program to customers.

The following strategic relationships help us provide the most comprehensive insurance and risk management solutions available.

• instaCOVER LLC
• International Decision Systems, Inc.
• LeaseTeam, Inc.
• Orion First Financial
• Quiktrak, Inc.
• RTR Services
• The Alta Group